Indexing stalled again due to proxy
Incident Report for BigBrassBand
We have added automatic monitoring and remediation for this service. We have plans to add additional checks and logs for this service.
Posted Jul 28, 2021 - 22:57 EDT
A fix has been implemented and we are monitoring the results.
Posted Jul 28, 2021 - 12:11 EDT
We are seeing the same issue as earlier today. We will resolve this issue and stay in monitoring status until we've addressed the root issue.
Posted Jul 28, 2021 - 12:03 EDT
This incident affected: Cloud git service providers ( Git Operations, API Requests, Azure DevOps / VSTS,, AWS CodeCommit, Atlassian API, Atlassian Git via HTTPS), Git Integration for Jira Cloud - Global Region (User Interface, API, Repository indexing (commits/branches/pull requests), Smart Commits Processing, Jira Developer Info Integration), BigBrassBand Support (Jira Service Desk Portal, Jira Service Desk Web), Atlassian Marketplace (Atlassian Developer App listings, Atlassian Developer Evaluations and purchases, Atlassian Developer App pricing, Atlassian Developer In-product Marketplace and app installation (Cloud), Atlassian Developer In-product Marketplace and app installation (Server)), and Atlassian Jira Cloud (Jira Software Viewing content, Jira Software Authentication and User Management, Jira Software Administration, Jira Software Create and edit).